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Business Intelligence & Analytics Moves To The Core

BI and Analytics is again the number one technology priority for CIOs in 2013, and the rising importance of information changing the philosophy behind enterprise information infrastructures. Today,...

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Why Business Intelligence Software Is Failing Business

Business intelligence software is supposed to help businesses access and analyze data and communicate analytics and metrics. I have witnessed improvements to BI software over the years, from mobile and...

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Business Analytics vs Business Intelligence?

What’s the difference between Business Analytics and Business Intelligence? The correct answer is: everybody has an opinion, but nobody knows, and you shouldn’t care. Having worked in the industry over...

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CRM: Businesses Should Walk Before They Run

I was recently asked by a business software website about my thoughts on the most important features people should utilise to get the most out of their CRM system. I think what they expected me to talk...

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6 Innovative Dashboards

Dashboards can be dull. Four or six charts laid out in a grid. All data, no explanation or logical flow. In our white paper on dashboard design (PDF), I got a little perturbed at this model because it...

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